Health and Safety Complaints – 2014

Overview of complaints raised with the Accord Safety and Health Complaints Mechanism

Factory Name Date Filed Status Filed by Description Status/Outcome
Index Apparels Ltd. 30 December 2014 Resolved FRP Safety concerns raised by workers regarding the structural condition of the building (cracks in some concrete slabs and beams). Accord structural engineers conducted special inspection and determined the cracks were shear cracks which required repairs. Propping/supports of affected areas were required until repair work was completed. Accord engineers required completion of detailed engineering assessment from initial inspection. The Accord engineers determined the remedial work could be performed while production and occupancy continued. See factory Corrective Action Plan (CAP) for remediation status.
Ratool Apparels 15 December 2014 Addressed through labour law channels Union Safety concerns related to damaged tiles and loud noises from 2nd floor of the building. Investigated by Accord engineers who concluded the noise and broken tiles were the result of moving of equipment. Accord engineers determined there was no related structural damage. Inspectors’ report provided to factory, complainants, brands. Worker displacement issues surfaced after MoLE-DIFE separately ordered evacuation of the building and company decision to close and re-locate the factory. Factory management offered employment to affected employees at 2 other nearby factories they own and at the re-located Ratool factory. Not all affected complainant workers accepted these options. Accord assisted / helped facilitate discussions of the parties related to the relocation and continued employment. An IndustriAll affiliated RMG federation is assisting workers to resolve severance issues associated with the relocation (for those workers who did not relocate) through separate mechanism under the Labour Law due to the IG order to evacuate.
Amco Fashion 11 December 2014 Non OSH FRP Alleged wage and severage pay violations and unfair termination for raising these issues. Non-OSH complaint not further processed by Accord. Complaint forwarded to signatories and labour partners.Accord received information that the workers received the salary of November.
Aman Knittings 8 December 2014 Resolved Individual Worker(s) Alleged reprisal (termination from employment) for meeting with Accord Field Resource Person (FRP). Worker was reinstated to their job at the factory.
Astro Stitch Art Ltd 23 November 2014 Non OSH Anonymous A worker called with general concerns of factory working conditions, incuding fire safety. Accord case handler received assorted information from the complainant on a variety a workplace concerns and complaints. At the time of receiving the call, the factory was not a listed Accord signatory company supplier. The casehandler advised the complainant to approach the MoLE. We also urged the complainant to contact the federation to which a workers’ union at the factory is affiliated. Accord did not process the complaint any further.
Gothic ( Viyellatex) 21 October 2014 Not processed Anonymous Alleged unhygeinic working environment and non payment of allowances. Not processed. Factory is not a listed supplier of Accord.
Beo Apparel Manufacturing Ltd. 15 October 2014 Resolution not implemented and factory is closed Union/Federation Safety concern regarding boiler release valve burst, proximity of un-enclosed boiler to workers and alleged reprisal of workers for raising complaint. Safety issue(s) raised in complaint were investigated by Accord and corrected by the employer. The reprisal element of the complaint resulted in the Accord issuing a resolution, accepted by the parties, requiring reinstatement and payment of backwages to complainant workers. During implementation of resolution, BEO closed the factory. Payment of backwages to the complainant workers per the complaint resolution was executed. Accord and relevant signatory companies have assisted affected complainant workers in identifying new employment.
Success Fashions (Pvt) Ltd. 6 September 2014 Unresolved and factory is closed Union Safety concerns raised by workers and union as a result of demolition work in factory The Accord structural engineers conducted a follow up inspection and determined the demoltion work was valid remediation work, that proppoing/supports were needed under the affected area, and that the area needed to be cordoned off. The factory management and workforce were provided a report and notification with explanation. The Accord engineers determined the remedial work could be performed while production and occupancy continued.
JEANS CARE LIMITED/CDF Design 2 September 2014 Resolved Individual Worker(s) Safety concerns raised by workers regarding the structural condition of the building after cracks were allegedly covered over with paint. The Accord structural engineers conducted a follow up inspection and confirmed the excavation work did not create safety hazard and that propping/supports should be installed in areas were column strengthening was being performed. The Accord engineers determined the remedial work could be performed while production and occupancy continued. See factory Corrective Action Plan (CAP) for remediation status..
Oishi fashion ( pvt) ltd. 1 September 2014 Resolved Filed Anonymously Safety concerns due to ongoing retrofitting work after Review Panel decision (excavation around foundation of building and work to strengthen columns) The Accord structural engineers conducted a follow up inspection and confirmed the excavation work did not create safety hazard and that propping/supports should be installed in areas were column strengthening was being performed. The Accord engineers determined the remedial work could be performed while production and occupancy continued.
Topaz Dresses Limitted 12 August 2014 Resolved Union Alleged employer refusal to meet with union to discuss inspection and remediation issues. Allegations that little to no remediation work was being done. Accord engineers went to the factory to review remediation status. Accord case handler distributed a notification to workers on engineers’ findings. Accord arranged meetings of owner, brands, and union to address remediation discussions. Factory owner eventually relocated Topaz to another building. The owner and IndustriAll affiliated union negotiated an agreement related to the relocation.

Health and Safety Complaints – 2016
Health and Safety Complaints – 2015

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